Tickets purchased from any other sources may not be valid. PNC Arena is not able to honor, replace or refund invalid tickets. Invalid tickets must be confiscated by PNC Arena Box Office and a copy of the tickets will be provided at the customer’s request. The copy of the invalid tickets may be used to alert the point of purchase.
When appliciable, Ticketmaster.com is the only ticket resale service that is able to authenticate that a PNC Arena ticket is valid. Other resellers may offer money-back guarantees, but they are unable to guarantee entry to an event as they are not able to validate that a ticket or seat location is authentic.
Customers with invalid tickets are welcome to purchase additional tickets - seating location and price is based upon availability.
HAVE YOU BEEN SCAMMED BY A SCALPER? KNOW YOUR RIGHTS. CLICK HERE FOR INFORMATION.
Consumers should report fraudulent ticket sales to the point of purchase and consumer protection agencies.