Guest Services

Any member of our friendly PNC Arena staff would be happy and willing to assist you with your questions and/or needs while attending an event. However, for more specialized needs, a Guest Services Representative located at Section 127 is available during all PNC Arena events. This representative is available to assist you with questions, lost & found items, wheelchair escorts, and more!

Additional Services

In order to provide the best sports and entertaiment experience in the industry, we always welcome you to share your PNC Arena experience, comments and suggestions.

Questions? Visit our FAQs.

Guest Services Representative
919.861.CARE (919.861.2273)

Line available during business hours.

First Aid

For First Aid assistance, please visit the Rex Healthcare office located at Section 111 on the Main Concourse.

Fan Packs

Please submit "Carolina Hurricanes Fan Pack" requests to the following mailing address:

Carolina Hurricanes
c/o Community Relations
1400 Edwards Mill Road
Raleigh, NC 27607

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